Q1: What shipping methods do you offer?
We ship orders through major Canadian carriers. Once your order is processed (typically 1–3 business days), you will receive a tracking number by email.
Q2: How long will it take for my order to arrive?
For regular shipping within Canada, delivery is usually 2–7 business days. Remote or rural areas may require additional time.
Q3: What are the shipping costs?
Shipping rates are calculated at checkout based on weight, size, and destination. Oversized or freight items may require a special shipping quote.
Q4: Do you ship outside Canada?
Yes, some items can be shipped internationally. Please email us before placing your order to confirm availability and shipping options for your region.
Q5: What if my order is lost or arrives damaged?
If your package is lost or arrives damaged, contact us immediately. We will assist with the carrier to get a resolution.
Q6: What is your returns policy?
You may return unused, uninstalled items in original packaging within 14 days of delivery. Special-order, electrical, mounted tires/wheels, and clearance items are non-returnable.
Q7: How do I return an item?
Email us with your order number and reason for return. Once approved, we will provide return instructions. Return shipping costs are the responsibility of the customer and shipping fees are non-refundable.
Q8: What if I ordered the wrong part or didn’t check fitment?
Please double-check product descriptions, fitment guides, and vehicle compatibility before purchasing. If the incorrect item is ordered, the customer is responsible for return shipping costs.
Q9: Do you offer installation or mounting services?
We sell parts only. Installation and mounting must be arranged locally. If you're in the Saskatoon area, we can recommend trusted shops.
Q10: Can I cancel or modify my order?
Once an order has begun processing, it may be difficult to modify or cancel. Contact us immediately and we will do our best, but changes cannot be guaranteed after the item ships.
Q11: What brands do you carry and are they genuine?
We carry trusted, authentic brands for truck accessories. We are Canadian-based, so you don’t deal with customs, duties, or grey-market products.
Q12: Do you ship tires and wheels? What about freight or oversized items?
Yes, we ship tires, wheels, and full accessory kits. Oversized or freight items may require additional handling and special shipping quotes.